The Benefits and Challenges of Telepharmacy

Pharmacy Tech CEU
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Contact Hours: 1.0 (0.1 CEUs)

Course Summary

The delivery of pharmacy care to patients via telecommunications has been practiced in the U.S., for more than two decades. Originally conceived to serve remote, rural communities, telepharmacy has been expanding to reach other underserved areas and people. It was further spurred by the social and public health conditions created by the COVID-19 pandemic. Telepharmacy can improve patient care and outcomes, but it also comes with challenges. This technology profoundly changes how people communicate and interact, and because of this, it can lead to changes that may not always be beneficial. Pharmacists and pharmacy staff who are aware of these challenges can mitigate them through proper education and practice.


Course Objectives

Define the term telepharmacy and describe its uses in the pharmacy setting

Describe the benefits and challenges of telepharmacy

Identify ways to overcome the challenges of telepharmacy

Identify regulatory issues related to telepharmacy


I. Introduction

II. The Evolution of Telepharmacy

1. Telepharmacy and Remote Access
2. Telepharmacy and COVID-19

III. Defining Telepharmacy

IV. Technologies Used in Telepharmacy

1. Technologies and Applications
2. Kiosks

V. Benefits of Telepharmacy

1. Pharmacy Access to Rural Communities
2. Expanded Role for Pharmacists though Telepharmacy
3. Telepharmacy and Patient Outcomes
4. Telepharmacy and Mandatory Social Distancing

VI. Identifying and Minimizing the Challenges of Telepharmacy

1. Telepharmacy and Digital Empathy
2. Telesecurity and HIPAA Compliance within Telepharmacy
3. Computer or Technological Literacy
4. Monopolization of Telepharmacy by National Pharmacies
5. Regulatory Issues Related to Telepharmacy

VII. Summary

How to Earn Credit:
To earn credit for this course, participants must:
  1. Read the course objectives and faculty planner disclosure
  2. Read the course material
  3. Complete the post-test with a minimum score of 70% and complete the course evaluation form.
  4. Results are automatically submitted to CPE Monitor

Faculty Planner Disclosure

The following individuals were involved in the development of this activity: Gerald Gianutsos, Ph.D., J.D., and Susan DePasquale, MSN, PMHNP-BC. There are no financial relationships relevant to this activity to report or disclose by any of the individuals involved in the development of this activity.


Unlabeled Use Disclosures

The information provided in this course is general in nature and it is solely designed to provide participants with continuing education credit(s). This course and materials are not meant to substitute for the independent, professional judgment of any participant regarding that participant’s professional practice, including but not limited to patient assessment, diagnosis, treatment and/or health management. Medical and pharmacy practices, rules, and laws vary from state to state, and this course does not cover the laws of each state; therefore, participants must consult the laws of their state as they relate to their professional practice. Healthcare professionals, including pharmacists and pharmacy technicians, must consult with their employer, healthcare facility, hospital, or other organization, for guidelines, protocols, and procedures they are to follow. The information provided in this course does not replace those guidelines, protocols, and procedures but is for academic purposes only, and this course’s limited purpose is for the completion of continuing education credits. Participants are advised and acknowledge that information related to medications, their administration, dosing, contraindications, adverse reactions, interactions, warnings, precautions, or accepted uses are constantly changing, and any person taking this course understands that such person must make an independent review of medication information prior to any patient assessment, diagnosis, treatment and/or health management. Any discussion of off-label use of any medication, device, or procedure is informational only and such uses are not endorsed hereby. Nothing contained in this course represents the opinions, views, judgments, or conclusions of RxCe.com LLC. RxCe.com LLC is not liable or responsible to any person for any inaccuracy, error, or omission with respect to this course, or course material.

Computer Hardware/Software Requirements

Please ensure the device you plan to use meets these requirements and specifications:

  • Operating System: Windows 7,8,10, or 11 /Mac OS X 10.9 or later/iOS/Android
  • Supported Browsers: Microsoft Edge, Firefox, Google Chrome, Safari, Opera
  • A connection to the internet
  • For Live Webinars or Conferences: GoToWebinar application for iOS, Android, Mac, or PC. You cannot 'call into' a live conference.

  • Target Audience: Pharmacy Tech
  • Contact Hours: 1.0 (0.1 CEUs)
  • Activity Release Date: 12/19/2022
  • Activity Expiration Date: 12/19/2025
  • Activity Type: Knowledge
  • UAN: 0669-0000-22-101-H99-T
  • Topic: Additional Topic Areas
  • CeBroker Number: 20-979612

Author:

Gerald Gianutsos, Ph.D., J.D.

AUTHOR BIO

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RxCe.com, LLC, offers pharmacy technician continuing education courses for PTCB recertification. Pharmacy technician courses are indicated both in the Target Audience description and the ACPE UAN which will end with a "T".

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